FPIA will be transitioning to a different credit card processor effective July 1, 2018. We are working to make this transition as seamless as possible. Customers wishing to pay on line will be provided a password to access their account in the July bill. We appreciate your patience as we work through this transition.
How do I use this Service?
Customers will need the following to pay their bill:
1. Fort Payne Improvement Authority account number (located on your billing statement).
2. The balance owed on your bill (also located on your billing statement).
3. Your payment method: check, debit card, or credit card.
FAQ’s
- Who do I contact for payment problems?
For any questions or technical issues, please call 1-844-303-1708
Please allow 2 business days for your payments to post. Business days end at 4:00 p.m. Monday-Friday.
If your account is delinquent, disconnected, or in the disconnect process, DO NOT USE This Service.
IMPORTANT: Do not make a payment through this service if you are scheduled to be disconnected today. Your electric bill must be paid in full.
To pay your bill online, continue below.
