Contact Us

Mailing Address

Fort Payne Improvement Authority
PO Box 680617
Fort Payne, AL 35968

Physical Address

406 Third Street Southeast
Fort Payne, AL 35967


(256) 845-0671


(256) 845-6688


Monday - Friday 8:30-4:30

Send Us A Message

TVA Complaint Resolution Process

FPIA is committed to providing excellent customer service and strives to satisfactorily respond to all customer issues. If you have an issue or complaint that FPIA has not resolved, TVA’s Complaint Resolution Process may be able to help. There are three ways to begin the process: